Refund Policy
Effective Date: July 2, 2026
At GaganTechHub, we are committed to providing high-quality digital services and products. We value customer satisfaction and strive to ensure every purchase meets your expectations. Please read our Refund Policy carefully before purchasing any of our services or digital products.
By placing an order on our website, you acknowledge and agree to the terms outlined in this Refund Policy.
1. Digital Products
Due to the nature of digital products, all sales are final.
Once an eBook, digital template, guide, software, downloadable file, or any other digital product has been purchased and made available for download, no refunds, exchanges, or cancellations will be provided.
This policy applies because digital products cannot be returned after delivery.
2. Website Development & Custom Services
Website development, web design, IT consultancy, SEO, digital marketing, content writing, graphic design, and other custom services require time, planning, and dedicated resources.
Refund requests will be evaluated based on the stage of the project.
Before work has started, a cancellation request may be considered, subject to administrative charges.
Once the project has commenced, payments made for completed work, consultations, planning, research, design, or development are non-refundable.
Any remaining project balance will be handled according to the signed agreement or project terms.
3. Subscription Services
If GaganTechHub offers subscription-based services, customers may cancel future renewals at any time.
However, payments already processed for the current billing period are non-refundable unless otherwise stated in a separate agreement.
4. Duplicate Payments
If you are charged more than once for the same transaction due to a technical error, please contact us immediately.
After verification, the duplicate payment will be refunded to the original payment method within the applicable processing period.
5. Failed Transactions
If a payment is deducted from your account but the order is not completed due to a technical issue, please contact us with your transaction details.
Once verified, the amount will either be refunded or the order will be completed successfully.
6. Non-Refundable Situations
Refunds will not be provided under the following circumstances:
Change of mind after purchase
Accidental purchases
Failure to read the product or service description
Incompatibility with your personal preferences
Delay caused by missing information from the client
Project cancellation after work has begun
Downloaded digital products
Completed consultation sessions
Services that have already been delivered
7. Exceptional Cases
In rare and exceptional situations, GaganTechHub may review refund requests at its sole discretion.
Approval of any refund request is not guaranteed and will depend on the specific circumstances of the purchase.
8. Processing Time
If a refund is approved, it will be processed through the original payment method.
Please allow 7–14 business days for the amount to reflect in your account, depending on your bank or payment provider.
9. Chargebacks
Before initiating a chargeback or payment dispute, we encourage customers to contact our support team so we can resolve the issue promptly.
Fraudulent or abusive chargeback claims may result in suspension of services and, where appropriate, legal action.
10. Contact Us
If you have any questions regarding this Refund Policy or need assistance with an order, please contact us.
GaganTechHub
Email: support@gagantechhub.com
Website: https://www.gagantechhub.com
Business Hours: Monday – Friday | 11:00 AM – 4:00 PM (IST)
Agreement
- By purchasing any service or digital product from GaganTechHub, you confirm that you have read, understood, and agreed to this Refund Policy before completing your purchase.